customer relationships

How to Boost Customer Loyalty using Seamless Communication

Let’s face it, missed calls in the busy world of a small business owner are inevitable. Studies say that small business ...
Feb 18, 2022 4 min read

The 5 Love Languages for Small Businesses: What's Yours?

Ever heard of the five love languages?  Dr. Gary Chapman coined the term in his popular relationship book, “The Five ...
Feb 14, 2022 9 min read

Top SMS Texting Templates for Small Business Owners

Did you know that 70% of businesses now use texting as a way to reach customers? Plus, 78% of consumers would like to ...
Jan 24, 2022 5 min read
blue puzzle with

21 Customer Loyalty and Retention Statistics to Know in 2021

There are 31.7 million small businesses in the United States. Customers like you and me remain at the heart of each ...
Jan 13, 2021 5 min read
customer service survey with the box checked next to

7 Ways Excellent Customer Service Boosts Your Business

At the end of the day, we’re all consumers. We all purchase products. We all make returns. And we all know that having ...
Jan 08, 2021 5 min read
Store clerk holding up a loyalty rewards card.

How Your Small Business Can Set Up Digital Loyalty Cards on ...

Since many small businesses are running entirely online or constantly looking for ways to minimize physical contact ...
Dec 08, 2020 5 min read
man selling candy to a family at the store

Creative Off-Season Ideas for Your Seasonal Business

Small business owners understand the challenge of bringing in customers. A lot of work goes into offering the right ...
Dec 02, 2020 6 min read
Person with holiday shopping bags.

How to Support Small Business While Social Distancing + ...

Nov 24, 2020 6 min read
Scale Your General Contracting Business

Top 8 Tips for Scaling Your Contracting Business

Getting your business off the ground is one of the hardest parts of the entrepreneurial journey. Once you’ve ...
Oct 15, 2020 6 min read